My funds can’t be deposited, what do I do?

If you received an email or text message from our Support Center that your funds were approved, but an invalid bank account or banking information was entered, you simply need to follow the instruction provided. There is a link to click in the text or email that will ask you to enter your correct information.

If you closed your bank account or no longer have the one you entered, you can still get your funds deposited by:

Once you have that information, you can then provide the appropriate account numbers to receive your deposit.

For updates on an already submitted application, please log in to your dashboard using the same log in method you used when you applied, such as your phone number or email address.

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